Frequently Asked Questions
Answers before you order.
Find the practical details for drinks, larger orders, Catering & Events, delivery and collection in one place.
Frequently Asked Questions
Find an answer.
Choose a topic or search a few words.
Choose from juices, smoothies, JuiceIN Shots, Fresh Pairings and cold-pressed sugarcane drinks.
Browse Drinks →Open the product details to see the description and listed ingredients. If you need something specific confirmed, ask us before ordering.
View Drinks →Where a product has enabled options, they appear in Product Details before you add it. Selection limits and incompatible combinations are handled there automatically. If the change you want is not listed, add it to your order note and we will confirm whether it can be prepared.
Availability can change for products and optional enhancements, including limited trials. An option may also be paused, temporarily unavailable or sold out, in which case it will not be offered for that product. We confirm the final availability before payment.
Choose the drinks, quantities and any notes, then send the order through WhatsApp. We review the details with you before payment.
Start with Drinks →Your order is confirmed after the products, quantities, timing, delivery or collection details and final total have been agreed.
Drink prices are shown on the menu. Available product options show their surcharge basis in Product Details; some options or larger quantities may require a quote. Catering and Baking are coming soon and are not accepting enquiries or quotes. JuiceIN Pop-Up uses a tailored event quote. We send payment details after the total or quote is confirmed.
Message us as soon as you can. Whether we can make the change depends on how far the order has progressed.
Use the Bulk Orders page to choose the drinks and quantities, then add the date, timing and delivery or collection details. Product options can have separate bulk availability or pricing; Your Order will update an unavailable option or mark it for a quote where needed. We then confirm the total and any current qualifying bulk offer.
Open Bulk Orders →As early as you can, especially for a fixed date or a large quantity. The time needed depends on the drinks, quantity and delivery plan.
Yes. You can combine juices, smoothies, cane drinks, JuiceIN Shots and Fresh Pairings. Add the quantity you need for each item.
Include the drinks, quantities, date, preferred time, delivery area or collection preference, and a contact number.
JuiceIN Pop-Up is open for quote requests. Catering and Baking by Shades Yummie are coming soon and cannot be booked yet.
Explore Catering & Events →Catering by Shades Yummie is coming soon. The menu, bookings and quote requests are not open yet.
View Services →Baking by Shades Yummie is coming soon. Orders and quote requests are not open yet.
View Services →Choose a Juice Bar, Smoothie Bar or Live Cane Station, then choose Delivered or Full Pop-Up Service. Send the guest count, venue, date, timing and any setup notes. We confirm availability and a tailored Pop-Up quote.
View JuiceIN Pop-Up →Yes. Tell us whether you need delivery or collection when you send the order. For delivery, include your area. We confirm the collection point during the order review.
It depends on the date, time, delivery area and order size. We confirm whether delivery is available to your area and tell you the delivery charge before payment.
We confirm the collection or delivery window when the final order details are agreed.
Message us with the name on the order, the date and a clear description of the issue. Add a photo if it helps explain what happened.
Try another keyword or ask JuiceIN on WhatsApp.
For a quicker answer
Send the details that matter.
These four details help us answer faster.
Drinks, a larger order or a JuiceIN Pop-Up setup.
How much you need or the expected guest count.
When you need the order or service.
Delivery area, collection preference or event venue.
Still need help?
Ask us directly.
Send what you are ordering or planning and we’ll help with the remaining details. For an occasion, you can also start from Catering & Events.
